Hi there! We from Vintage Designer Club warmly welcome you. We are the go-to platform for secondhand, authenticity-checked, luxury items. We are a passionate team who are busy every day to buy unique second-hand designer items. We search all over the world for the best items, for the best deal. All items we buy are unique and checked for authenticity by our experts with over 10 years of experience. This way we guarantee that every item we sell is authentic. We are therefore also affiliated with the so-called 'anti-counterfeit organization'.
Join the club!
Once you have found the desired item on the collection page, you can click on the item, which will take you to the product page. On the product page you will find more images and all relevant product specific information like brandname, producttype, condition, material etc. You place your order by clicking on 'order now'. Then click on 'To the checkout' at the top right of the screen. You can then choose to log in or continue as a guest with your email address. Then click on 'Continue' at the bottom right. On the checkout page, you fill in your details and desired payment method. As soon as your order has been placed, you will receive an order confirmation by email.
If your order has been received correctly, you will receive a confirmation by e-mail. Your order will be prepared for shipping to your destination. We will make sure that your desired item is packed securely. As soon as the package has been shipped, you will receive a confirmation mail. Order status We will keep you informed of the status of your order by e-mail and text message. You can also always check the status of your order and track your package in your personal account. Have you not received an email? Don't panic! Wait a few more minutes, it can take up to half an hour for the confirmation to arrive. Also check your spam, the email may also end up there. If the email is not there, please contact customer service.
If you wish to cancel your order, please contact us immediately at contact@vintagedesignerclub.com Cancellation requests are only possible before the order has been processed or shipped.
To ensure the highest quality standards, we purchase exclusively from trusted, well-established suppliers. As a result, we do not currently buy from customers—only from suppliers we have thoroughly vetted through due diligence. (This may change in the future.)
Once you have purchased your item you will get a confirmation email. In this email all information regarding the payment is provided.
It is our top priority that your feel comfortable with your online payment and that is why we only work with the most secure, well-known and reputable payment providers: iDeal, Mastercard, Maestro, Visa, American Express, Apple Pay and PayPal.
No worries! We offer a 14-day return period. You can return your order as long as the following conditions are met: You have 14 days from the day after receiving your order to request a return. The item must be unworn and unused. Trying the item on is of course allowed, as long as it is handled only as necessary to assess it. Original tags and labels should remain attached, where reasonably possible. The item should be returned in its original, undamaged packaging, where reasonably possible. Please include your receipt or other proof of purchase, if available. The item must be returned carefully and in the same condition in which you received it. Please note: If an item is damaged, shows signs of use beyond what is necessary to assess it, or is returned without original tags or packaging where these were reasonably expected to be retained, we may reduce the refund to reflect any loss in value. To request a return, please contact us at contact@vintagedesignerclub.com. You may also cancel your purchase through our customer service. Return shipping costs are the responsibility of the customer. All our items are unique, so once an order has been cancelled and returned, the specific item may no longer be available for repurchase..
We’re sorry to hear that. If your purchase isn’t quite right for you, you can return it within our 14-day return period. Our return policy at a glance 14-day return period You have 14 days from the day after receiving your order to request a return. Once you have registered your return with us, you have 14 days to send the item back. Your money back We will refund your payment as soon as possible and, at the latest, within 14 days after we have been informed of your decision to cancel the purchase. We may, however, wait to issue the refund until we have received the returned item or you have provided proof that it has been shipped. How to return your order Please contact our customer service team to register your return. Once your return has been registered, you can send the item back using the carrier of your choice. Return shipping costs Return shipping costs are the responsibility of the customer. You are free to choose your preferred carrier. Please make sure your return is packaged carefully and sent with sufficient protection to prevent damage during transport.
Yes. Once your order has been shipped, we will send you an email with your UPS tracking number. You can use this tracking number to view the latest status of your shipment and see the estimated delivery date and time.
As soon as we receive your return, we will send you a confirmation by email. We will process your refund as soon as possible and, at the latest, within 14 days after we have been informed of your decision to cancel the purchase. We may wait to issue the refund until we have received the returned item or you have provided proof that you have sent it back, whichever occurs first. Once your refund has been processed, you will receive a confirmation email. Your refund will be issued to the same payment method used for the original purchase: iDEAL: The refund will be credited to the bank account used for the payment. Credit card: The refund will be credited back to the card used for the purchase. Other payment methods: The refund will be processed through the original payment method.
Once you place an order with us, ensuring your item arrives safely and in excellent condition is our top priority. That’s why we work exclusively with trusted and reliable carriers, including DHL, UPS, FedEx and PostNL. Every order is carefully packaged and shipped with tracking for a secure and reliable delivery experience.
To ensure the highest quality standards, we purchase exclusively from trusted, well-established suppliers. As a result, we do not currently buy from customers—only from suppliers we have thoroughly vetted through due diligence. (This may change in the future.)
At the moment, we operate exclusively online through our webshop. We do not have a physical store or showroom, but all our products are available for browsing and purchase on our website. If you have any questions or need assistance, feel free to reach out—we’re happy to help!