Shipping policy

At Vintage Designer Club, every order is handled with care and attention to detail. From careful packaging to secure delivery, we work to ensure your purchase reaches you safely and reliably.

Order Processing

Every order is carefully prepared before it is shipped.

Please allow 1–3 business days for order processing before your package is dispatched.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been packed and shipped, you will receive a shipping confirmation by email with tracking information where available.

Delivery Timeframes

Our standard delivery time is approximately 5–15 business days, depending on your destination.

Delivery times are estimates and may vary depending on the shipping destination, carrier, customs procedures and other circumstances outside our reasonable control.

We work with trusted shipping partners, including UPS, DHL, FedEx and PostNL, depending on the destination and available shipping service.

Once your order has been shipped, you can use the tracking information provided to follow the progress of your delivery.

Free Shipping

We offer free shipping on all orders, with no minimum purchase required.

Your order will be delivered directly to your provided delivery address without additional standard shipping charges.

Any customs duties, import taxes or other charges that may apply to international deliveries are the responsibility of the customer unless explicitly stated otherwise at checkout.

Placing an Order

Ordering from Vintage Designer Club is simple:

Select your preferred item and add it to your cart.
Proceed to checkout and carefully review your delivery details.
Select your preferred payment method and complete your purchase.
You will receive an order confirmation by email.
Once your order has been packed and shipped, you will receive tracking information where available.

Please make sure that your delivery address and contact details are correct when placing your order. An incorrect or incomplete address may result in delivery delays.

Tracking Your Order

Once your order has been shipped, we will send you an email containing your tracking information.

You can use the tracking information to follow the latest status of your shipment and, where provided by the carrier, view the estimated delivery date.

If your tracking information does not update for an extended period or your order appears to be delayed, please contact our Customer Care team.

Delays & Customs

We aim to deliver every order within the estimated timeframe. However, delivery may occasionally take longer due to circumstances outside our reasonable control.

This may include:

carrier delays;
customs processing;
peak periods and public holidays;
weather conditions;
strikes or other disruptions;
international shipping restrictions; or
other unforeseen circumstances.

For international deliveries, customs authorities may require additional processing before your package can be delivered.

If we become aware of a significant delay affecting your order, we will do our best to keep you informed.

Nothing in this Shipping Policy limits your statutory consumer rights regarding delivery.

Safe & Insured Shipping

We carefully package every order to help protect your item during transit.

Where available, orders are shipped with tracking and appropriate shipment protection through our shipping partners.

If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the package and item so that we can assist you.

Customer Care

If you have any questions about your order or delivery, our Customer Care team is happy to help.

Email: contact@vintagedesignerclub.com
Phone: +31 6 52591533

We aim to respond as quickly as possible during our support hours.

Contact Information

Vintage Designer Club
Body Boost
Pieter Vlamingstraat 24
1093 AD Amsterdam
The Netherlands

Phone: +31 6 52591533
Email: contact@vintagedesignerclub.com

Company registration (KvK): 82896844
VAT: NL003744544B81

Support Hours
Monday–Saturday: 09:00–20:00
Sunday: 10:00–17:00